At jiliwow, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a jiliwow member under Philippine law.
Six core principles that guide how jiliwow handles your personal information — every day, on every transaction.
jiliwow only collects the personal data that is strictly necessary for account management, identity verification, payment processing, and regulatory compliance. We do not collect data for the sake of it.
All jiliwow systems use SSL/TLS encryption, two-factor authentication options, and industry-standard security protocols. Your data is stored on secured servers with strict access controls and regular security audits.
jiliwow fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC). Your rights as a data subject are protected under Philippine law.
jiliwow does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the jiliwow platform and services.
Where jiliwow processes your data for purposes beyond legal obligation — such as marketing communications — we do so only with your explicit consent, which you may withdraw at any time through your account settings.
You have the right to know what data jiliwow holds about you, to request corrections, and to request deletion where legally permissible. jiliwow will respond to all data subject requests within the timeframes required by Philippine law.
This Privacy Policy ("Policy") describes how jiliwow ("jiliwow," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "Member") who access or use the jiliwow online casino platform available at jiliwow.org and any associated mobile interfaces (collectively, the "Platform").
jiliwow is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.
By registering a jiliwow account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.
jiliwow is the data controller responsible for your personal information collected through the Platform. As data controller, jiliwow determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy laws.
jiliwow has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy regulations. Contact details for the DPO are provided in Section 13 of this Policy.
jiliwow collects personal data in the following categories, depending on how you interact with the Platform:
3.1 Registration & Identity Data
3.2 Identity Verification Data (KYC)
3.3 Financial & Transaction Data
3.4 Technical & Usage Data
3.5 Communications Data
Sensitive Personal Information: Where jiliwow collects sensitive personal information as defined under the DPA (such as government ID numbers), such data is processed solely for identity verification and regulatory compliance purposes, with appropriate security safeguards applied.
jiliwow uses your personal data for the following purposes:
jiliwow processes your personal data on the following legal bases under the Philippine Data Privacy Act:
jiliwow does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
No International Transfers Without Safeguards: jiliwow does not transfer your personal data outside the Philippines without ensuring that adequate data protection safeguards are in place, consistent with the requirements of the Philippine Data Privacy Act and NPC regulations.
jiliwow uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyse Platform usage. The types of cookies we use include:
You can manage your cookie preferences through your browser settings or the jiliwow cookie preference centre. Please note that disabling certain cookies may affect the functionality of the Platform.
jiliwow retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.
Upon expiry of the applicable retention period, jiliwow will securely delete or anonymise your personal data in accordance with its data disposal procedures.
jiliwow implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiliwow will notify the National Privacy Commission and affected members in accordance with the timeframes and requirements prescribed by the DPA and NPC regulations.
Your Role in Security: While jiliwow takes extensive measures to protect your data, you also play an important role. Keep your jiliwow login credentials confidential, use a strong and unique password, and contact us immediately at [email protected] if you suspect any unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliwow:
To exercise any of these rights, please contact jiliwow's Data Protection Officer using the contact details in Section 13. jiliwow will respond to all data subject requests within fifteen (15) business days of receipt, or within such other period as required by applicable NPC regulations.
The jiliwow Platform is strictly intended for individuals who are 21 years of age or older, as required under Philippine gaming regulations. jiliwow does not knowingly collect personal data from individuals under the age of 21.
If jiliwow becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the jiliwow Platform, please contact us immediately at [email protected].
jiliwow reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, jiliwow will notify registered members via email or an in-Platform notification prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Your continued use of the jiliwow Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how jiliwow protects your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or jiliwow's data processing practices, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with jiliwow's response to your data privacy concern.
Related Policies: This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy for a complete understanding of your rights and obligations as a jiliwow member.
Now that you know how jiliwow protects your personal information, join thousands of Filipino players enjoying slots, bingo, live casino, and more — with your privacy fully protected. Starting from just ₱20 via GCash. 21+ only.
Must be 21 years or older. Please read our Responsible Gaming policy before playing.